The return is at your cost, and you need to make sure the goods are properly packaged, and sent with a reputable courier, as you are responsible for the goods until we receive them. You must return the goods to us within 14 days of telling us you no longer want them. You must enclose the RMA with your return for us to refund it. To return goods please obtain an RMA number from Customer services on 01925652584. Please do not remove any serial number stickers or other identifying marks from any product or packaging as if these have been removed we will be unable to accept any return. We may make a deduction from the refund if the value of the goods has been reduced as a result of you handling them. If the returned item(s) affects any promotional discount or offer then this will be adjusted in your refund. Any free gifts which may have been sent must also be returned. They must include all original packaging, be in "as new" condition, and must not have been used, installed, or had any data input on them. In accordance with your rights when you purchase goods online, unwanted products can be returned so long as you let us know you want to return them within 14 calendar days from the day after delivery. Verkoopvoorwaarden Unwanted goods / Right to cancel
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